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Ciheb Toolkit

The guide represents UMB’s and Ciheb’s collective CQI implementation experience over a nearly 15 year period in six low-resource countries. Stakeholder engagement is emphasized throughout the application of our CQI approach to ensure buy-in to the assessment, implementation process, monitoring of CQI initiatives, and sustainability for maintenance.

In this section, we share evidence-based resources we developed to support the implementation of quality improvement projects. We also share valuable external resources that our teams have utilized for successful implementation of CQI. We also recommend the Aurum Institute's How to Guide for Quality Improvement, which is an easy-to-read guide and provides examples and methods for administering quality improvement.

Step 1: Conducting a rapid assessment of the facility through review of data and process mapping
Step 2: Identification of the opportunity for improvement
Step 3: Planning and prioritizing
Step 4: Implementing QI approaches: monitoring, collaborative learning, and scale up
  • Activity 10: Record the CQI plan in the CQI digital app.
  • Activity 11: Continuously monitor and update progress/challenges in the CQI digital platform.
  • Activity 12: CQI teams participate in regular (quarterly) peer-based learning forums (collaborative learning forums).
Step 5: Dissemination
  • Activity 13: Identify options for formally presenting CQI initiatives and the role of stakeholders in dissemination.